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Other quality concerns could result from how well the staff work together to safely care for you. Examples include staff washing their hands to prevent an infection or giving you a drug that you shouldn't get. Some might result from a specific action a hospital staff member takes (or doesn't take) as they treat patients. Health care quality concerns could arise for a variety of reasons in a hospital. It is available in several languages.īack to Top What are examples of quality concerns you might experience? The right to file a grievance or complaintįor additional information about patient rights and responsibilities, see this booklet from the American Hospital Association called The Patient Care Partnership: Understanding Expectations, Rights and Responsibilities.The right to make informed decisions regarding your care.The right to receive care in a safe setting.Some of these rights related to quality include: Under the law, you have rights in a Connecticut hospital. Quality health care is doing the right thing, at the right time, in the right way, for the right person-and having the best possible results.īack to Top In a Connecticut hospital, what are your rights when it comes to quality of care? In making the decision, think about the continued harm that might take place if you do nothing-and think about how the actions you take might lead to better care for future patients. Is it worth the time and energy to take action on concerns about the quality of hospital care? Only you or your loved one can decide. In the end, it's possible that others may not agree with the way we see the situation. The process can be stressful, frustrating and take a long time. Is it worth it to pursue a concern about quality?įor many of us, it's not easy to act on a concern about the quality of care we or our loved ones receive.
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It tells you how to contact the places that regulate or oversee hospitals. This tip sheet explains steps you can take within the hospital to deal with your concerns about quality of care. Practical advice about what to do and who to talk with, including phone numbers and addresses.If this happens to you or a loved one, this tip sheet can help. There are times, however, when people have concerns about the quality of hospital care received. These hospital patients expect to receive quality care, and for the most part they do. Others come to the hospital to have a baby, have surgery, or get treatment when they're sick. Thousands of people become patients in one of Connecticut’s 42 hospitals every year. Where can you find out information about quality in Connecticut hospitals?Īdvice and resources for dealing with quality concerns.Where else can you go with a concern about quality?.What are patient surveys about hospital care?.
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